Keep yourself protected,
play responsibly
Playing at bb44 is for enjoyment — not stress. We want every member to understand their own limits, play within a plan, and seek support when needed. This page has all the information and tools you need.
Why responsible gaming matters
Online casino, slots, or sports betting — all forms of gaming offer entertainment, but they also carry risk. bb44 believes every member should play within their financial means and time limits. Gambling can never be a source of income or a way to pay off debt.
We firmly believe that gaming is enjoyable only when you are in control — deciding how much time and money to spend. That is why bb44 offers several self-control tools that members can activate themselves. Our FAQ has step-by-step instructions on how to use these tools.
The minimum age to open an account and place any bet at bb44 is 21 years. If a member opens an account with false information and this is later proven, that account will be closed immediately and the balance may be cancelled. Full details are in our Terms and Conditions.
Playing without the knowledge of family or friends, or using household money, is strongly discouraged. Keep your device and account secure, and do not share your password with anyone. Keep your device away from minors.
Self-control tools
Contact bb44's 24/7 live chat or email support to activate any of the following tools. Your request will be handled with full confidentiality.
Set a deposit limit
Set a daily, weekly, or monthly cap on your deposits. Once a limit is set, it takes effect immediately; increasing it requires a 24-hour waiting period.
Session time limit
Set in advance how long you will play in one session. When the time is up, your session will end automatically.
Temporary break
You can temporarily close your account for anywhere from 24 hours up to 6 weeks. During this time, login, deposits, and betting are completely disabled.
Self-exclusion
If you need a longer break, choose Self-Exclusion. You can close your account for 3 months, 6 months, 1 year, or permanently. Permanent self-exclusion cannot be reversed.
Review your gaming history
View your full history of transactions, bets, wins, and losses. Understanding your own patterns is the first step toward responsible gaming.
Direct support
Join bb44's 24/7 live chat at any time. Our trained support team is ready to answer any questions or concerns in Bengali.
Stay alert — warning signs
If you or someone you know shows any of the signs below, it is time to seek help. This is not a sign of weakness — it is a sign of awareness.
Placing more bets to recover lost money
Repeatedly raising your bets to make up for losses is a dangerous habit.
Playing with money set aside for essentials
Using money meant for food, rent, or healthcare for gambling means you have lost control.
Hiding it from family or friends
Feeling the need to conceal your gambling is a clear warning sign.
Playing with borrowed money
Betting with money borrowed from others deepens financial hardship.
Restlessness or irritability when unable to play
A bad mood, anxiety, or inability to sleep when you cannot play are signs of dependence.
Neglecting work or studies
If online gaming is affecting your daily responsibilities and relationships, taking a break is important.
bb44's commitment
bb44 is not just an entertainment platform — we are mindful of our members' wellbeing. That is why our platform carries no advertisements or promotions that encourage anyone to play beyond their limits. Bonuses and promotional offers are always presented with clear terms so members can make informed decisions.
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. You can connect instantly via live chat, or reach us by email. Never hesitate to contact us for support — every request is handled with respect and full confidentiality.
Keeping your information secure is our priority. Our Privacy Policy explains in detail how personal data is stored and used. Use a strong password for your account and do not share your login details with anyone.
Remember — there is no guarantee of winning in gambling. Every game result depends on chance. Repeatedly raising your bets in the hope of winning is not wise. Stay within your budget, treat it as entertainment, and accept losses when they happen. Gaming at bb44 should be enjoyable — not a burden.
Where to get support
You do not have to face problems alone. Family, friends, and professional support are always available.
bb44 Support
Contact us 24/7 via live chat or email. Tell us what you are going through and we will help you take the right steps.
Family and friends
Talk to a trusted family member or friend. Opening up is often the most effective first step.
Professional counsellors
Reach out to a mental health specialist or counsellor. Several organisations in Bangladesh provide support for addiction recovery.
Request self-exclusion
To close your account or take a long break, contact us via live chat or email. Your request will be acted on quickly.